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Terms & Conditions

STORE HOURS

Open 7:00 AM to 5:00 PM Monday through Friday. Open 7:00 AM to 12:00 PM Saturday.  We are closed on Sundays.  We also have a 24 hour answering service for your convenience.

 

IDENTIFICATION

Two pieces of ID are required on all rentals, such as a valid driver’s license and a major credit card.

 

CREDIT

Charge accounts are available upon approval from our credit department.  We accept VISA, MasterCard, Discover and American Express. Personal checks are also accepted with proper ID.

 

TERMS

Our standard payment terms are Net 30 Days on all open invoices.

 

PAST DUE ACCOUNTS

Past due accounts are subject to a 1.5% monthly finance charge after 30 days.

 

DELIVERY / PICKUP

Delivery and pickup is available upon request. Delivery charges are not included in the rental rates. Please call for charges.

 

RENTAL PERIODS

Your rental starts when you pick up the rented equipment, and ends when the equipment is returned to us.  You are responsible for all time our equipment is in your possession, including Saturdays, Sundays and holidays.

 

SALES TAX EXEMPTIONS

To avoid being charged sales tax, please furnish us with your tax exemption number and/or West Virginia Direct Pay Permit number.  Otherwise, sales tax will be charged on all sales and rental transactions.

 

MINIMUM RATES

The “minimum” rental period is the shortest time that any item can be rented.  Depending on the type of equipment, minimum periods can range from 3 or 4 hours to 1 day.  There is a minimum charge of 1 month for box storage containers and certain types of office and storage trailers.

 

RATES

1 day = twenty-four (24) hours

1 week = seven (7) consecutive days

1 month = one (1) calendar month (28 - 31 days)

 

DAMAGE WAIVER

We do not charge a damage waiver.

INSURANCE RESPONSIBILITY

Once the rented equipment leaves our yard, you are completely responsible for it until you return it to our yard, and have a return contract copy.  Our insurance does not cover our equipment while it is in your possession.  An insurance certificate may be required to rent certain pieces of equipment. Contact your agent for coverage.  The back of our rental contract will explain this in more detail.

 

AVAILABILITY

Not all equipment available at all locations - check with the location you plan to visit for availability.

 

CLEANING CHARGES

We make every effort to see that all rental equipment is clean when you pick it up.  A cleaning charge will be applied if the equipment is returned dirty.

 

METERED EQUIPMENT

Many of our larger items are equipped with hour meters, and have rates based on eight (8) hours use during a twenty-four (24) hour period. Additional charges will be applied if the hour meter exceeds eight (8) hours per day, forty (40) hours per week, or one hundred sixty (160) hours per month.  Double or triple shift equipment operation will be charged accordingly.

 

RESERVATIONS

We’ll be glad to reserve equipment for you - it’s as easy as a phone call or an e-mail.

 

WEEKEND SPECIALS

If you rent any item after 4:00 PM on Friday, or at any time on Saturday, then return it by 9:00 AM on Monday, a one (1) day charge applies.  If you rent any item before 4:00 PM on Friday, then return it by 9:00 AM on Monday, a two (2) day charge applies.  Any metered equipment shall not exceed the allotted time of 10 operating hours.

 

TIRES

The customer will be responsible for all tire damages and flats.  If you call us for on-site or shop repair of tires, you will be charged our standard shop labor rate.

 

FUEL

All equipment will have a full tank of the applicable fuel (gasoline, diesel, kerosene or propane) when you pick it up, or it is delivered to you.  You will be charged for fuel based on (1) one day’s usage at the time of rental.  Should you keep the equipment longer, you are responsible for fueling the equipment.  Equipment need not be returned full of fuel.

 

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